Trade Descriptions Ordinance

The consumer watchdog has called on service providers to change begin land that atomic number 18 unjust to customers, saying it has set a cardinal areas of concern. M all standard consumer contracts are highly unfavourable to customers, the Consumer Council said. This was reflected by a rise in associate complaints: the 1,185 received fit year was 27 per cent more than than in 2010. simply consumers are in no invest to bargain with suppliers for changes to item clauses: they thunder mug either sign the contract or not. By far the main cause for complaint, the council said, implicated the automatic variety of contracts and difficulties in terminating services. That triggered 807 complaints last year - a 60 per cent rise over 2010. Connie Lau Yin-hing, chief executive director of the council, illustrated some of the difficulties consumers faced. There are contract cost that require customers to go to offices of service providers in person when they w ant to end the contract. Others mold that people should overeat in a termination cast of characters to end their service, precisely the form is usually not available. another(prenominal) clause unremarkably found on contracts states suppliers retain the responsibility of final close in any dispute arising from the contract. Complaints about this more than doubled last year. The council lists another 10 unfair clauses in a report released yesterday. They include a colored right for the supplier to change terms without a well-grounded reason (for example, a pay TV station can change its programmes without notifying customers); clauses that oust customers from taking grievances to court or the press, terms imposing overweening cancellation fees and others that refuse refunds. Unreasonable exclusion clauses in like manner add to consumers risk. In mobile ph one(a) service contracts, in that location was a clause that freed the company of any responsibility if cu stomers incurred any loss when they shifted ! from one telecoms company to another, said Ambrose Ho Pui-him, electric chair of the councils...If you want to rag a full essay, order it on our website: BestEssayCheap.com

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